Queens Decor Academy

Booking & Enrollment Policy

Thank you for choosing Queens Decor Academy. By purchasing a membership, self-paced course, or live training, you agree to the following policies.

Academy Membership Policy

Queens Circle Membership Billing

• Memberships are billed automatically on a recurring monthly basis unless canceled.

• Your membership grants access to all content included in your current membership plan.

• New learning modules, resources, and member benefits are released according to the Academy schedule.

Cancellation

• You may cancel your membership at any time.

• Your membership benefits will remain active through the end of your current billing cycle and you will automatically be remove from the community group.

• No partial or prorated refunds will be issued for unused time.

Refund Policy

• Membership fees are non-refundable after payment has been processed.

• Failure to access course materials does not qualify for a refund.

Self-Paced Courses

Course Access

• Self-paced courses are available immediately after purchase.

• Students may begin training at any time and complete lessons at their own pace.

Refund Policy

Due to the digital nature of our products, all self-paced course purchases are final.If there are any issues please email us @sales@queensdecorllc.com

No refunds, exchanges, or credits will be issued after course access has been granted.

Course Access

Course materials are intended for the registered student only and may not be shared, copied, downloaded for redistribution, or resold.

Live Virtual Training

Registration

• Full payment is required to reserve your seat.

• Space is limited and registrations are accepted on a first-paid, first-served basis.

Rescheduling

Students may request one reschedule with at least 72 hours' notice, subject to availability.

Requests received within 72 hours of class are considered late cancellations.

No Shows

Failure to attend without prior notice will result in forfeiture of the class and no refund will be issued.

Refunds

Live training registrations are non-refundable.

If Queens Decor Academy must cancel a class, students may choose to:

• Transfer to another available class, or

• Receive a full refund.

In-Person Training

Registration

Full payment is required to secure your seat.

Arrival

Students are encouraged to arrive 15 minutes before class begins.

Classes begin promptly at the scheduled time.

Late Arrival

Students arriving more than 30 minutes late may not be admitted, as late arrivals disrupt the learning experience.

Supplies

Unless otherwise noted, all class materials are provided and balloon supplies are included.

Rescheduling

One complimentary reschedule is permitted with at least 72 hours' notice, subject to class availability.

Refund Policy

All in-person training registrations are non-refundable.

One-on-One Coaching & Consultations

Booking

Appointments must be scheduled in advance through our online booking system.

Rescheduling

Appointments may be rescheduled with a minimum of 24 hours' notice.

Missed Appointments

Missed appointments or cancellations made with less than 24 hours' notice are non-refundable and will be considered completed.

Intellectual Property Policy

All course materials, videos, manuals, templates, worksheets, presentations, pricing guides, and downloadable resources are the exclusive property of Queens Decor Academy.

Recording, copying, reproducing, distributing, selling, or sharing any Academy content without written permission is strictly prohibited.

Code of Conduct

Queens Decor Academy is committed to providing a positive, respectful, and professional learning environment.

We reserve the right to refuse service, remove a student, suspend membership access, or terminate enrollment without refund for behavior including but not limited to:

• Harassment or abusive conduct

• Disruptive behavior

• Sharing copyrighted course materials

• Unauthorized recording or distribution of content

• Conduct that negatively impacts the learning experience of other students

Agreement

By enrolling in Queens Decor Academy, you acknowledge that you have read, understood, and agreed to these Booking & Enrollment Policies.

This policy is strong enough to protect your business while remaining customer-friendly. It also establishes Queens Decor Academy as a professional education brand with clear expectations for every type of learning experience.

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.